You can delete your account at any time. Keep in mind:


• You will lose any remaining Coins.
• Your account will be permanently and irreversibly deleted.
• Your friend list, messages, and video history will be permanently deleted.
• Your profile will be permanently deleted.


You can delete your account and all associated information in two ways:


1.Delete your account in JilyJily following the steps below


Step 1. Open the app and navigate to the Settings page. Tap “Account deletion”.
Step 2. Tap “Confirm & Delete Account”.
Step 3. Confirm if you truly want to delete your account. If so, tap "YES". If you are having second thoughts, tap "NO".
Note: After you request an account deletion, your account and information will be retained for 72 hours. Logging into the account during this time period will cancel the account deletion request.


2. Request account deletion through customer support email

Alternatively, you can contact us at the email address help@jily-jily.com and request account deletion. Please note that it may take up to three working days for us to verify your request and proceed with deleting your account.